COVID-19 response

Muso’s Stuff/Bat City Music COVID-19 response

Latest Update.

   We have appreciated everyone support over the lockdown periods. Its been encouraging and humbling, WE THANK YOU!

   As we as a community emerge from our music caves it will be business as usual and we welcome you all.
   We are considering your safety and peace of mind in store and we ask you please be mindful of others as well.

   There's sanitiser at the door and we will manage customer numbers in store as needed but we welcome all shoppers to contact us or see us at the store as we are still offering contactless transactions, over the phone payments as well as local delivery and our web store is in full swing.

   Thank you all again for your great support.

How we’re helping

   With the easing of restrictions we are now operating as normal.    However we are monitoring how many people are in store at any given time and keeping the number within guidelines. 

   It is still preferable that customers call ahead to arrange an appointment if they are wishing to try out equipment.

Free Local Delivery

   Free Local Delivery is still available both online and via telephone.

   Call 03 5441 2340 for more information.

Free in Store Pickup: 

   Goods placed on order through in-store pick up, will be ready for collection on the day of purchase.   Proof of purchase is required upon collection.   

    It would be preferable for you to call ahead before making your way to the store.   

    Call 03 5441 2340.

World Health Organisation

For the most up to date information and guidance on the COVID-19 outbreak, visit the WHO website.

For up to date statistics and data, visit the Our World in Data website.

City Greater Bendigo Council Coronavirus (COVID-19) updates

        Coronavirus (COVID-19) latest updates and information click here.

Information relating to changes in Greater Bendigo as part of the response to the coronavirus (COVID-19) pandemic has been grouped by the following topics:

• City services changes
• Customer service
• Health and Wellbeing
• Information for businesses

For more information on the COVID-19 disease, please visit the Department of Health and Human Services.

COVID-19 helpline

A virtual relief and recovery centre in the form of a helpline is available to assist residents during and after the coronavirus (COVID-19) pandemic. 

Residents can access the service in these ways:

• Phone: 5434 6237 Monday to Friday, 8.30am – 5pm
• Email: covid19relief@bendigo.vic.gov.au

Phone or email to receive information on emergency housing, food relief, financial assistance, business support, counselling and mental health support.

All information provided will be based on local support available in Greater Bendigo.

Support is available 

The City has created a list detailing local agencies as well as government organisations that are able to help answer questions you may have, or provide assistance you need during the COVID-19 pandemic.

If you are experiencing financial hardship as a result of the COVID-19 pandemic, your utility provider may be able to help. Please see a list of utility provider hardship information.

The Food Relief Network is an informal network of local not-for-profit and charity groups who provide food assistance across Greater Bendigo. Find out more about emergency food assistance.

A guide is also available for grocery and takeaway good.